Workflows

What are Workflows?

Workflows allow you to chain multiple agents together, add conditional logic, integrate with external services, and automate complex business processes. Build visually with our drag-and-drop builder or define programmatically.

Node Types

• Trigger Nodes - Start workflows via webhook, schedule, or event
• Agent Nodes - Execute an AI agent with configurable inputs
• Condition Nodes - Branch based on conditions or agent output
• Integration Nodes - Connect to Slack, JIRA, email, etc.
• Transform Nodes - Modify data between nodes
• Human Review Nodes - Pause for human approval

Example: Support Escalation Workflow

{
  "name": "Support Escalation",
  "nodes": [
    { "id": "trigger", "type": "webhook" },
    { "id": "classify", "type": "agent", "agent_id": "classifier" },
    { "id": "route", "type": "condition", "rules": [
      { "if": "priority == 'high'", "then": "escalate" },
      { "else": "respond" }
    ]},
    { "id": "respond", "type": "agent", "agent_id": "support" },
    { "id": "escalate", "type": "integration", "service": "pagerduty" }
  ],
  "edges": [
    { "source": "trigger", "target": "classify" },
    { "source": "classify", "target": "route" },
    { "source": "route", "target": "respond" },
    { "source": "route", "target": "escalate" }
  ]
}

Workflow Execution

• Triggers - Webhooks, schedules (cron), events, manual
• Execution Modes - Sync, async, or streaming
• Error Handling - Retry policies, fallback nodes, notifications
• Monitoring - Real-time execution logs and traces